Del Friscos

Reviews

• ★ ★ ☆ ☆ ☆
  Worst service Ive ever experienced at this restaurant. - no reservation, wait 20 minutes. - the hostess asked everyone but US if they wanted a table at the bar to avoid the waiting time. - we were offered to sit outside, so we accepted. - waiter did not respect standard customer service for Del frisco's - after a question, WALKS AWAY instead of asking "is there anything else I can help you with"? Or "any other questions?! ... JUST WALKS AWAY LMAO. - took over 15 minutes before we had our glasses of water. - the food came and NO BREAD was offered. ( we had to ask for it ) - the table d'hote chicken mango salsa was quite dry. - waiter did NOT come back to see if everything was okay after food was served. - to top it off, it got windy and started to rain and NONE OF THE WAITERs bothered to come see if we were okay. - got switched inside to the bar where we got better service. - again, waiter was NOWHERE to be seen. ( chris and Mathew ) - lady installed us at the bar and was most probably the manager, she eluded professionalism. - my guest's glass of water was empty and he had to drink out of mine he was soo thursty and NO WAITER seemed to care. - we got offered desert for the poor service. - we asked to talk to the manager to avoid having to write a review on google but the response was : He is busy preparing salads in the kitchen, we are very busy and its hecktic. I will tell him you said thank you. Result = I probably won't return to this restaurant. What a disapointment. I feel bad for the owner. I wish he knew how poor service can affect his business. Its much more pleasant to go to a restaurant where the waiters are all nice and polite. Everytime we visit a restaurant, it's an experience and waiters make such a diference between having a "meh" day to having a "great day". Its too bad... I really like their lasagna lol.
  By Montreal Explora, June 09, 2017
• ★ ★ ★ ★ ☆
  Friendly service staff. We didn't make reservations so there was a 40 minute wait, but we were given the option to sit at the bar and were seated right away. It was actually a high table with bar stools away from the bar. That was nice. Lots of traditional Italian options, including gluten free ones. Despite it being busy with several birthday celebrations, our waiter never forgot us. My friend ordered the fried calamari and margharita pizza and I the tortellini alla gigi. Yum! I finished the entire plate (and it was big).
  By Ceecee Lemon, May 12, 2017
• ★ ★ ★ ★ ★
  I am beyond obsessed with this place. Atmosphere is beautiful and staff is always great. I go here atleast once a month and constantly get takeout. Their Cobb salad is to die for, especially the artichoke & spinach dip. The banantella is also killer if you have room for desert. By far my favourite resto in the west island
  By Mel, November 21, 2016

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About Del Friscos in Dollard-des-Ormeaux